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Océan

PRIVACY

PRIVACY POLICY – BELLAMY YACHTS (BnG Solutions FZ-LLC)
 

BnG Solutions FZ-LLC, operating under the brand name Bellamy Yacht is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our yacht charter brokerage services.

By using our services, you agree to the practices described in this policy.

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1. Legal Entity

This Privacy Policy is issued by:

BnG Solutions FZ-LLC
RAKEZ Free Zone, Ras Al Khaimah, United Arab Emirates
Trading name: Bellamy Yachts

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2. Information We Collect

We may collect and process the following types of personal data:

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2.1 Information you provide to us directly

This includes information you voluntarily provide when you:

  • submit an enquiry

  • request a quote

  • send us a message via WhatsApp, email, or social media

  • book a yacht charter

  • provide guest details

  • send passport copies (if required by the yacht operator)

This information may include:

  • full name

  • phone number

  • email address

  • nationality

  • passport scans or IDs

  • guest list and preferences

  • any other data required to complete a booking

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2.2 Information we collect automatically

When you visit our website, we may automatically collect:

  • IP address

  • browser type and version

  • device information

  • time zone setting

  • browsing behaviour

  • cookies and tracking data

  • pages visited and actions taken

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2.3 Information from third parties

We may receive information from:

  • yacht operators

  • payment processors

  • analytics and advertising platforms

  • social media or messaging platforms

  • third-party partners involved in charter services

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3. How We Use Your Information

We use your information for the following purposes:

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3.1 Service delivery

To:

  • provide yacht charter brokerage services

  • communicate with operators

  • confirm availability

  • prepare quotes and bookings

  • transmit required documents to operators

  • manage invoicing and confirmations

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3.2 Customer support

To:

  • respond to your enquiries

  • assist with changes or issues

  • notify you about updates or service changes

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3.3 Marketing (with your consent where required)

We may use your information to:

  • send you offers, updates, or relevant content

  • run advertising campaigns

  • retarget you on social platforms

You may opt out at any time.

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3.4 Website improvement

We use analytics to:

  • improve user experience

  • understand how visitors interact with our website

  • enhance functionality and performance

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4. Sharing Your Information

We do not sell or rent your personal data.

We may share data only with:

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4.1 Yacht Operators / Charter Companies

To process your booking, we must share:

  • your full name

  • contact details

  • passport copies (if required)

  • guest list

  • preferences or requested services

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4.2 Third-party service providers

Including:

  • payment gateways

  • IT or hosting providers

  • analytics services

  • advertising platforms

  • communication tools (e.g., WhatsApp Business API)

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4.3 Legal or regulatory requirements

We may disclose your information if required to:

  • comply with UAE law

  • respond to authorities

  • prevent fraud

  • protect our rights and customers

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5. Cookies

Our website may use cookies to:

  • enhance navigation

  • analyse traffic

  • personalize content or ads

  • improve website performance

You can manage cookies in your browser settings.

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6. Data Security

We implement appropriate technical and organisational measures to protect your data.

However, no internet transmission is completely secure.
Once we receive your information, we use strict internal procedures to prevent unauthorized access.

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7. Your Rights

Depending on applicable laws, you may request:

  • access to your personal data

  • correction of inaccurate information

  • deletion of your data (where legally permitted)

  • restriction of processing

  • withdrawal from marketing communications

You can exercise these rights by contacting:

 bellamyyachts@gmail.com

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8. Data Retention

We retain your data only as long as necessary for:

  • completing bookings

  • complying with UAE legal requirements

  • resolving disputes

  • internal business records

Passport copies are stored only long enough to forward them to the operator, then securely deleted.

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9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

We encourage you to review their Privacy Policies before submitting any personal data.

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10. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted on this page, and continued use of our services indicates acceptance of the changes.

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11. Contact Information

For any questions, concerns, or data requests, please contact: 

bellamyyachts@gmail.com
BnG Solutions FZ-LLC – Bellamy Yachts
RAKEZ Free Zone, Ras Al Khaimah, UAE

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